Compassion: The Missing Ingredient to Constructive Communication.

This month, I was featured in Eastside Preparatory School’s magazine, Insight. The article discusses how constructive communication has often been taught as a skill—a set of techniques that, if we followed, would lead to good outcomes.

We know now that the problem with this approach is that it is geared toward the head, the intellect, and for better or worse, we mammals are connectors and are, first and foremost, guided by the heart.

So how do we fix that? How do we have compassionate conversations with those who are both similar and different from us? Keep reading here.